Frequently Asked questions

FAQ

Can i track my order?

Ofcourse you can!
We strive to process and ship orders promptly within 1 business day of placement.

Once your order has been dispatched, you will receive an email notification containing tracking information. Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order. Simply fill in the provided tracking details into the track your order page. Now you can track your order.

How long will it take before i receive my order?

We offer free standard shipping on all orders, which guarantees delivery within 1 - 7 days.

  • Order Processing Time: We process orders within 1 business day (Monday to Friday).
  • Shipping Time: Once processed, your order will arrive within 1 - 7 days.

During peak times or due to factors like holidays or weather delays, there may be slight variations in delivery times.

I ordered 2+ items, but only received one... Where's the rest of my order?

We have a huge range of products, and sometimes when you order more than one item, they'll be shipped separately. Don't stress - the rest of your order is on its way!

Where do your products come from?

We're always on the hunt for the coolest, most unique products from all around the world. While some of our products are made right here in the UK, we also source items from far and wide to bring you a diverse range of products that you won't find anywhere else.

Still have questions?

No problem! Our awesome support team is here to help. You can fill in our contact form form or send us an email at contact@myfreshfind.com, and we'll get back to you within 24 hours (if not sooner).